Contact Us

We'd Love to Hear From You

If you have any questions about your order, our products, shipping, or anything else, our support team is here to help.

Email:

javorazain@gmail.com

We aim to respond to all enquiries within 24–48 business hours.

Thank you for choosing Javora. We appreciate your support and look forward to assisting you.

Refund & Return Policy

Returns

We want you to be completely satisfied with your purchase.

If you are not happy with your order, you may request a return within 30 days of receiving your item.

To be eligible for a return, the item must be:

Unused and in its original condition.

Returned in its original packaging.

Accompanied by proof of purchase.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and clear photos of the issue.

We will arrange a replacement or refund where appropriate.

Refunds

Once we receive and inspect your returned item, we will notify you of the outcome.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Please note that your bank or payment provider may take additional time to process the refund.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return if they have been used or opened.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: javorazain@gmail.com